Dear Players,
Thank you for your long-term support and love for Florascapes. It has been our great pleasure to share this wonderful journey with you. We regret to inform you that after careful business review, we have made the difficult decision to cease operation of the game. Please find the relevant schedule for server shutdown below:
1. Disabling in-app purchases and new character creation:
14:00, October 29, 2026 (UTC+8)
2. Removing the game from download:
14:00, November 30, 2026 (UTC+8)
3. Official server shutdown:
14:00, January 29, 2027 (UTC+8)
Note: All times above are UTC+8. Please adjust according to your local time zone.
Important Notes
1. You may log in normally, access available game features and spend your remaining paid premium currency freely before the server closure.
2. Refund channel information:
- Google Play purchasers: You may submit a refund request to us. If the server is still online when your refund is approved, we will deduct the corresponding amount of paid premium currency from your account.
- iOS (App Store) purchasers: Please submit your refund request directly via App Store. All refund decisions are independently reviewed by Apple.
Free currency, event rewards, costumes, packs and all consumed items are non-refundable.
3. Eligible refund orders:
We will give priority to refund requests for orders placed between 00:00, September 29, 2026 and 14:00, October 29, 2026, where the corresponding paid premium currency remains unused.
4. How to apply for a refund (Google Play players only):
Please send your application to our support email: Florascapes_service@friendtimes.net
Refund Application Template
1. Server / Character Name:
2. Purchase platform: Google Play
3. Purchase date & item:
4. Attach your purchase receipt and screenshot showing unused paid premium currency
Refund application deadline: 23:59, February 28, 2027 (UTC+8). Requests submitted after this time will not be accepted.
If you have any questions regarding the service termination, please contact our support email: Florascapes_service@friendtimes.net
Thank you again for your support and understanding. We cherish every moment with you and hope we may meet again someday.
On behalf of the entire operation team, we send you our sincere gratitude and apologies.
Wish you all the best.
Sincerely,
Florascapes Team